Core Return Process
How the core return works
Many GOAT remanufactured engines include a refundable core deposit. The exact deposit appears on the product page and in your order.
1. Install your replacement engine
Keep the shipping pallet, crate materials, and paperwork. Drain the original engine as instructed and keep the core complete unless your order documentation says otherwise.
2. Request return authorization
Contact GOAT Engines with your order number when the core is ready. The approved return address will be provided with your return authorization.
3. Prepare the core for freight
- Drain all fluids and cap openings.
- Secure the core to the original pallet or approved replacement pallet.
- Protect loose components and follow the packaging instructions provided with your order.
- Take clear photos before pickup.
4. Return freight
Return shipping is $299. You do not pay additional money up front; the $299 return-freight charge is deducted from the approved core refund.
5. Inspection and refund
After the core arrives, it is inspected for the correct application, completeness, and condition. The approved refund is issued to the original payment method, less the $299 return-freight charge and any documented deductions that apply under the product's core terms.
Before returning a core
- Do not ship a core without return authorization.
- Use the return address supplied with that authorization.
- Keep your photos, freight paperwork, and tracking information.
- Contact us before pickup if the core is incomplete or damaged.
Need help? Send GOAT Engines your order number and core details.
The product page and documentation supplied with your order control the deposit amount, return window, eligibility, and condition requirements for that engine.